IGI Marketcare's Vision and Mission have shaped every Client Partnership since 2012: to be a preferred Business Partner by giving our Clients a heightened experience of generating Business from their own archive Data, while building and sustaining Performance milestones in Customer Relationship, Lead Generation, and Customer Retention and Reacquisition.
Our Vision
To be the preferred Business Partner for Companies who see their Client Database as more than a static record, and instead as a live source of Business Enhancement. As an ITES Company with a Vision rooted in India's growing Data Management and Digital Marketing landscape, we aim to convert archive and Active Data alike into measurable Customer Relationship outcomes, Lead Generation, and Client Retention.
Our Mission
To offer our Clients best-fit Business solutions that provide seamless support for Service Deliverables and Quality in Customer Relationship Management, while attaining the desired efficacy by effectively displaying our intent, integrity and purpose for a meaningful, long-term association.
The Relationship Matrix Philosophy
Data Security and a Business Enhancement Relationship Matrix are central to how we work, especially since we are entrusted to work directly on a Client's own Data. We never treat this Data lightly, understanding both the Trust reposed in us and the Business Outcome and Advantage that comes from it. Repeated, disciplined attempts to build and rebuild the relationship with the end-Client, through a proper Data propensity exercise, are the sole objective of working on a Client's Data.
No Business can succeed until a Client's Business objectives and needs are understood, conceived and translated to the last detail by the Services or Product supplier. Client Satisfaction and Delight are buzzwords used often, but it is empathizing with and understanding a Client's Business needs that remains the first and foremost pedestal of any successful Business Association, eventually culminating in the Customer Delight that is our Business Goal.
Integrity & Efficacy in Client Partnerships
Our relationships in Business are based on Integrity, Respect and Trust, principles that extend directly into Data Handling and Security for our Clients. We firmly believe there can be no long-term Business without these three constituents, our basic principle for any lasting relationship. As a Client Relationship Experience Company in Delhi, we have maintained a high standard of Client service as our main objective and have cardinally believed in honest and transparent dealings with our Clients, Employees and Business Associates.
A robust Data Security measure is a prime concern, so the Loyalty factor carries very high importance; we do not allow a breach in this discipline, maintaining appropriate measures both in Data Storage and with the Resources assigned access to Client Data.
Our Commitment to Long-Term Growth
Transparent and Truthful Business dealings underpin every lasting relationship we build with our Clients. Growth, for us, is measured not in a single Campaign's numbers but in how many Client Partnerships continue to expand year over year, on the strength of Integrity, a proven Relationship Matrix, and a genuine understanding of each Client's Business.